Frequently asked questions
How long will it take to get my order?
Delivery times vary based on your location and carrier service. Most orders arrive within the estimated delivery time shown at checkout.
Do you ship worldwide?
At this time, we currently ship within Canada only.
What materials do you use for your gift boxes?
Our products are designed with a focus on presentation, simplicity, and everyday use, combining clean design with practical functionality.
How do you ensure the quality of your products?
Each product is carefully selected and designed to meet our standards for quality, durability, and presentation.
How can I get in touch with customer support?
You can contact us by email at tania@prestigefancy.com, by phone at 1-800-361-5670, or through live chat during business hours.
What are your business hours?
Our client care hours are Monday to Thursday, 9 AM – 5 PM, and Friday, 9 AM – 2 PM (Eastern Time).
Where is FancyPak located?
FancyPak is based in Montreal, Quebec.
What forms of payment do you accept?
We accept major credit cards and available online payment methods displayed at checkout.
" Your daily essentials, beautifully in place "
Our Promise
Why Choose FancyPak
Premium Materials
Elegant Design
Fast Shipping
Trusted Quality
HAPPY CLIENTS
